This Privacy Statement explains our practices regarding the collection, use, and disclosure of certain information, including your personal information, by Twisted Wrist Limited (through the FoneArcade service).
For any questions concerning your account, please visit www.fonearcade.com/help, where you will also information on how to contact our Customer Service for assistance. For questions specifically concerning this Privacy Statement, or our use of your personal information, cookies or similar technologies, please contact us by email at email@example.com .
The data controller of your personal information is Twisted Wrist Limited., which also provides the service to you. Also, please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.
Collection of Information
We receive and store information about you such as:
Information you provide us: We collect information you provide to us which includes:
Your email address, payment method and potentially and telephone number. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions; and information collected when you configure your account settings, set preferences in “My Account” or otherwise provide information to us through our service or elsewhere
Information we collect automatically: We collect information regarding you and your use of our service, your interactions with us, as well as information regarding your Android device used to access our service (such as Smartphones, or Tablets). This information includes:
Your activity on the FoneArcade service, such as Game selections, and search queries;
details regarding your interactions with customer service, such as the date, time and reason for contacting us, and your phone number if a voice follow-up is required;
Device IDs or unique identifiers, device and software characteristics (such as type and configuration), connection information, statistics on page views, IP address and standard web log information;
Information collected via the use of ad data (such as the site URL where the impression was delivered, as well as the date and time
Information from other sources: We might supplement the information described above with information we obtain from other sources, including from both online and offline data providers. Such supplemental information could include demographic data, interest based data, and Internet browsing behaviour.
Use of Information
We use the information we collect to provide, analyse, administer, enhance and personalize our services and marketing efforts, to process your registration, your orders and your payments, and to communicate with you on these and other topics. For example, we use the information we collect for:
determining your general geographic location, providing localized content, providing you with customized and personalized viewing recommendations for Android Games that we think will be enjoyable, determining your Internet service provider and helping us quickly and efficiently respond to inquiries and requests;
Preventing, detecting and investigating potentially prohibited or illegal activities, including fraud, and enforcing our terms;
Analysing and understanding our audience; improving our service (including our user interface experiences), delivery optimization, content selection, and recommendation algorithms;
communicating with you concerning our service (for example by email), so that we can send you news about FoneArcade, details about new features and content available on FoneArcade, and special offers, promotional announcements and consumer surveys, and to assist you with operational requests such as password reset requests.
Disclosure of Information
We disclose your information for certain purposes and to third parties, as described below:
Service Providers: We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to provide marketing, advertising, infrastructure and IT services, to personalize and optimize our service, to process credit card transactions or other payment methods, to collect debts, to analyse and enhance data (including data about users' interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services.
Promotional offers: We may offer joint promotions or programs that, in order for your participation, will require us to share your information with third parties. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. Please note that these third parties are responsible for their own privacy practices.
Business transfers: In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Privacy Statement.
Whenever in the course of sharing information we transfer personal information to countries outside of the European Economic Area and other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with this Privacy Statement and as permitted by the applicable laws on data protection.
You may also choose to disclose your information in the following ways:
Social plugins (including those offered by Facebook, Twitter, Pinterest, and Google) allow you to share information on those platforms.
Access to Your Account and Profiles
If you sell or return a computer or FoneArcade ready device, you should change your FoneArcade password. If you do not maintain the security of your password or device, or fail to log out of your device, subsequent users may be able to access your account, including your personal information.
If you share or otherwise allow others to have access to your account, they will be able to see your information, including in some cases personal information, such as your account information (including your email address or other information in Your Account).
You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you. You can most easily do this by visiting the "My Account" portion of our website, where you have the ability to access and update the information about your account, including your contact information, your FoneArcade payment information. You must be signed in to access "My Account."
You may also ask us to delete personal information that we hold about you if it is no longer needed to provide the service to you, for our billing or records purposes, or for other lawful reasons. To do this, or if you have any other question regarding our privacy practices, please contact us at firstname.lastname@example.org .
We believe we use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.
Other Websites, Platforms and Applications
You must be 18 years of age or older to subscribe to the FoneArcade service. In certain jurisdictions, the age of majority may be older than 18, in which case, you must satisfy that age in order to become a member. While individuals under the age of 18 may utilize the service, they may do so only with the involvement, supervision, and approval of a parent or legal guardian.
Changes to This Privacy Statement
We will update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the FoneArcade service after any such updates take effect will constitute acceptance of those changes. If you do not accept any updates to this Privacy Statement, you may cancel your use of the FoneArcade service. To see when this Privacy Statement was last updated, please see the "Last Updated" section below.
Last updated: 10 August 2016